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Allocated GPS

We are now using an allocated GP service. Please contact the surgery to find out who your allocated GP is.

Easter Break

Please be advised that the surgery will close at 18:30 on Thursday 18th April and will re-open at 08:00 on Tuesday 23rd April. If you seek non urgent medical assistance/advice during this time please dial 111, alternatively please attend the walk-in centre on Rouen Road in Norwich.

For urgent medical assistance, please dial 999.

Welcome to Shipdham Surgery Online

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

Improved Access

Our Practice is engaging in a pilot scheme providing improved access for patients to a range of healthcare professionals. The following practices will be offering a range of pre-bookable appointments each weekday morning from 7:30 am and between 6:30 and 8pm in the evening and during selected times at weekends to patients, please contact them for further details:

Orchard Surgery: 01362 692916

Theatre Royal Surgery: 01362 852800

Elmham Surgery: 01362 668215

Toftwood Surgery: 01362 691196

Missed Appointments

In February 19 there were 58 DNA appointments,

If you cannot attend for your appointment please cancel it as soon as possible to avoid wasting valuable time

     Appointments can be cancelled by contacting reception or via online services.

 0-19 Healthy Child Programme

This practice is taking part in an NHS service that helps your GP to spot whether more help is needed to manage children's health. The service is called 'needs profiling'.

Using information from your health records, a secure NHS computer system will look at any recent treatments children have had in the community or at this surgery, and any existing health conditions that they have, and alert the doctor to the likelihood of a possible future hospital admission. This may include screening service and technologies that help us search all of our patient's records to identify patients that would most benefit from a particular treatment, sometimes by linking the information we hold with information about you from other organisations providing your care. The clinical team at the surgery will use the information to help patients get early care and treatment where it is needed.

The information will be seen only by qualified health workers involved in your care. NHS security systems will protect your health information and patient confidentiality at all times. If you don't want your information being used in this way, or have any other concerns, please contact 01362 820225.

Online Services

Online services are available at this surgery. If you would like to request a repeat prescription, update your detailsupdate your clinical record or book an appointment just click on one of the options at the bottom of the page and enter your Patient ID and password when prompted. If you would like to subscribe to our online services, please contact Reception.

Click one of the boxes to access our on-line services:



(Site updated 18/04/2019)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
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